All American Jerr-Dan Wreckers and Carriers NJ 08857

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Evan Goodrich

If your looking for a dealer that will change the deal on you after you drive 4.5 hours and send you home angry then heres your place! I recently bought a new truck here and experienced worse customer service then a midnight trip to McDonald’s. After deciding to purchase elsewhere because of getting attitude from Erin because she had a long week at a Baltimore truck show, they had Randy call me to save the deal. I should have went with my gut and went elsewhere but was able to get a good deal and couldn’t find a red truck elsewhere so I went with it. Per Erin the truck would come detailed and have nice chrome center caps that were not pictured as they were put on after detailing and they would throw in the wireless winch remote. When Randy asked what he had to do to earn my business I said take my offer of $132,500 which wasn’t a bad offer for an expensive truck that we started at a price of $135k. Once we agreed on price we discussed financing he gave me a rate nearly twice of what my local bank was so I decided to go with my bank but Randy had quite an attitude and lied saying he said I had to finance with him for my offer which is not true. After a match of ring around the rosy and hearing how he’s there to make money and my financing rate was too low pretty much bitter and mad because I did my homework and shopped for the best deal I could which I think anybody would do when spending a large amount on a truck they decided to match my local banks rate and we agreed to pick the truck up at the end of the week. We go to pick up the truck and it wasn’t detailed but weren’t sweating that because it’s winter and gonna get dirty anyhow but asked where the center caps and wireless winch remote were and got Randys nasty attitude again. We ended up getting the center caps but he took the $1600 winch remote off the table without telling me because we haggled on price. No hand shake or thank you for your business here just lies and a cold bitter send off because heaven for bid you try to get the best deal you can.

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Dylan Wilkinson

Absolutely worst dealership to buy a tow truck from they push the tow trucks out quick to sell and do not check over the trucks. When you’re buying a new piece of equipment, you want that equipment to run without a headache. I bought my first truck from them in 2024 Later that night, while doing my first tow with it, I am loading up a car in the hydraulic line rips wide open Due to it being ran on the driveshaft and the driveshaft cut it open. Fast forward a few months the bed stopped working due to the wiring being loose to the solenoid for the PTO. With nothing good about this truck, I still gave them the benefit of the doubt because they are the closest dealership to me and bought another truck from them After purchasing the second truck with the first snowstorm, me trying to use the four-wheel-drive. The four-wheel-drive completely doesn’t work and threw a check engine code The second it was turned on. Now fast forward, two weeks the check engine still on the truck doesn’t know what gear it’s in and a whole lot of problems. None of the bolts on the bed are tighten down all the plastic on the truck is loose. It is built completely horrible now let’s fast forward another few weeks none of the rear lights work at all moral of the story. Do not buy a truck from them. I will never buy another truck from them and they do not check their trucks before you buy it. The truck is just slapped together. Nothing is tightened and nothing is looked over.

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Anthony

Mike at All American is the best. He helped me find exactly the truck I needed, and I didn’t even have to be there in person. As a business owner, finding the time can be difficult, but Mike worked around my schedule and made the entire process fast and easy. He is a true asset to All American, and I will continue to do business with him in the future. I highly recommend him to my family and friends.