Subaru Superstore of Chandler AZ 85286

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Nathan Baker

Brought this outback in for a simple leak (a complete engine exterior reseal) turned into another nightmare of issues.<br><br>Took about 3 Day turnaround to get it resolved which is fine but upon picking up the vehicle it was left with an issue that they couldn't resolve although the vehicle did not arrive with the issue... After bickering back and forth to get this done correctly, it was going to turn into a let's start throwing parts at it and see if this corrects the issue... Turned out to be. Just a couple of loose wires from a connector that they removed and there so called expert tech spent a week to not be able to find. Now 18,000 miles and a $4,200 service later, low and behold, it's leaking again! Why don't we chock it up and refund this headache.<br><br>If you're looking for service to be done to your Subaru I recommend, 1. doing yourself or 2. finding an independent shop...

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Molly Weikart

Likely the best sales experience I've had, in any capacity.<br><br>Stopped in briefly a few days prior to my purchase, just to view a couple vehicles, and had a genuine, informative conversation on the vehicles I was interested in with no sales antics pushed on me.<br>Drew up a brief summary of purchase prices, and I went on my way.<br><br>Decided a few days later to purchase a vehicle from this company, and so happy that I did.<br>The majority of my interactions were with Max, who was extremely knowledgeable on the vehicle and products involved, answered every question with ease, and had a very personable and wonderful attitude.<br><br>Their Sales Manager Jack even came out to introduce himself, and resolved any minor issues that arose with care and easy resolution.<br>He continued to be involved in the process to help in any way that he could and made sure to address any concerns I may have (which were none).<br><br>Also, I worked with Brandon on the Finance portion, who was quick, precise and made the process easy to understand.<br>Not being fluent in understanding loans, warranties, etc., Brandon answered all questions and explained in great detail which was much appreciated.<br>Gave thorough breakdowns and helped me decide the best path financially.<br><br>Would highly recommend purchasing a vehicle from this company not only because it's a great car (2026 Forester Wilderness) but because of how wonderful the people they hire are.<br>For once buying a car was exactly what it should be; fun and exciting.<br>Hats off to the group that facilitated the purchase of my vehicle and creating such a great impression.

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Mac Innes

Had service done here and i was thoroughly impressed with their professionalism and transparency. Was initially quoted from a local shop $300+ to have a stud fixed on my hub and then walked out of subaru with a bill of $44 and I left with a detailed inspection including videos of what else they recommended I serviced, plus a car wash. My service advisor Kaylee was excellent and made the whole process run smoothly. I will definitely be returning the next time I need my car serviced!