Charlie's Automotive CA 93612

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S. Bohlsen

First time customer here. New to the area and was recommended by a 20 year customer that sends his daughters here. Very quick service, fixed what they fix and recommended me a shop in the area for a specialized issue. They even saw my packaged front and rear wiper blades on my passenger seat and threw those on for me. Such a kind and appreciated gesture. I have been meaning to do that for weeks now lol! I am only using Charlie's from now on.

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Moses Garcia

Got the job done. Replaced alternator but was turned off by the initial quote of “$490 or $590” and then increasing to $670 when I got there. Appreciated the fast service, otherwise I would have been without a car.

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sand extreme

LOOK OUT FOR THESE GUYS!! Took my F350 in for AC diagnostic, it was blowing warm air. Charlie automotive said it was a bad o-ring showed me where it was leaking and charged me 183.00. AC was good for about a week. Then started blowing warm again. When I looked it was leaking from the same spot. Took it in today at 0530 to have look at it. 3hrs later they called With a 590.00 estimate. Said it wasn't the o-ring but the connection for the o-ring could be bad. But they didn't even take it apart to check the o-ring. (See before and after pictures) So basically 180.00 for nothing! I didn't have them complete the repair because I was afraid this diagnostic might be incorrect as well!! First impressions mean a lot to me and to do this?? I will not be returning.