O'Reilly Auto Parts CA 94536

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Ashwin Prabhu

The old lady at the front desk (Michelle) has no interpersonal skills and customer interaction skills.<br><br>I had ordered a part to have it delivered at the location by 5th nov. I got occupied and I came a week or two later. This lady says we left you a voicemail and the package is not to be found now. So find it ?? She didn't know where to look to. And instantly told we can refund u the amount and you can order a new one.<br><br>I was shocked at the conclusion. Them some guy came from behind and said let me take a look. He got the package. No apologies from the lady whatsoever. Either she needs to let go or know how to handle customer service properly

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Kashawna Williams

I had a great experience and got the great support from Josh. When I came in a had my owners manual in hand attempting to change my own headlights. Stressed the entire day over whether or not I can actually change my headlights without messing up my entire system, Josh kindly asked “ Will you be needing help installing those today”? Such a relief and burden that lifted off my mental! What a blessing. He did it all with a smile and even helped me with my windshield wipers. This experience made my year. Now I can drive to and from work with no worries pertaining to a missing headlight or loud wipers when it rains. Thank you so much Josh. May God bless you, as you have blessed me. :)

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meezanaze moe

Hey guys, my name is Mo. I bought couple days ago from this store motor oil for my car and oil filter and one old lady didn’t know nothing. They give me the wrong oil filter and bad customer service. This lady has it. I hope they understand she’s not good and she is so rude and mean and give wrong product for me too. She’s only she’s old worker. In<br>this store.