Car impound lot IN 46219

C

Chris Burke

Completely 100% worthless. Pray you never have to deal with them.<br><br>After an accident our truck was towed there.<br><br>Parking lot, drive and walkway were completely covered in ice - they are going to kill someone. Cars pulling in were sliding everywhere, people slipping trying to walk to the office.<br><br>Made it inside with a lot of difficulty. The older lady told us the truck had been towed to another lot. Went outside and called insurance agent, who verified the truck had not been moved.<br><br>Went back inside and talked to someone else - the truck was indeed still there.<br><br>The counter ladies are rude and clueless. An IMPD detective was in there trying to serve a search warrant, they were even rude to him. How does this place stay in business?

C

Chelsea Walker

Let me start by saying all these bad reviews freaked me out knowing I had to go here to get my mom’s car.<br>The staff was super friendly and helpful. The woman at the desk, the lot driver.. EVERYONE was great to be around. I had never been and got walked through the whole process. Yes it’s expensive, but it’s been that way since I was born! I felt they deserved a good review.

B

Bob Custer

I had a pleasant experience when picking up my vehicle last night from there. Both ladies were pleasant and helped us with the process. No line and were in and out in 20 minutes.