Tom's Auto Body & Towing MA 02072

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Mary Ann McCarthy

Everyone was professional, knowledgeable and kind. It was one the best experiences I have ever had with an auto body shop.

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Porschia Mojica

I would NEVER recommend this place. After unfortunately being in a bad accident, the Stoughton Police Dept. dispatched Tom’s Auto Body to the scene to remove my vehicle and while in the hospital my husband went in to retrieve my belongings and was told he needed to sign something in order to access the vehicle so he did (This document was blank by the way). About 2 weeks later I get a call from an Investigator through my insurance asking me to verify the items listed and whether or not these itemized events actually occurred.. they did not. Again, the listed items were a surprise to me as they were not listed when my husband was asked to sign to access my vehicle. & of course they were charging us for things that did not even occur. One of those charges being to remove & dispose of my license plates that we completely forgot to take. Here we are 10 months later & I get a FL toll bill showing my plates on a random vehicle just cruising the streets!!! This company is clearly scamming people & it is not right! The police wouldn’t allow me to file a Police Report unfortunately as I did cancel the plates but somebody will hear what these people are doing! Reporting you all to the MA Insurance Fraud Bureau and National Insurance Crime Bureau because this is not okay!

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Joel Arroyo

This place is an absolute joke. They tried to charge me 371.00 dollars to get my car out and it wasn't even on the lot for 24 hours. They were charging me 50.00 dollars to put my plates back on and all these other fake fees. He then dropped it to 321.00 because I was putting my own plates back on. They didn't even want to show me the invoice before I paid. Man claiming to be Tom in the back wouldn't even come out to talk until the Stoughton police showed up, and they thought the charges was made up. Before they showed up he was screaming at one of his employees because he didn't want to get the police involved. He told me to take it up with the state because it was their charges.<br>There was no storage fees listed no where in the building on the receipt of nothing even close to it. I know that after 24 hours they charge you but my car wasn't even on the lot for that long.<br>But since he wanted me to tell the state that's what I did, I filed a complaint with the Better Business Bureau and the Attorney general. If Anybody been overcharged from this place should complain to both Agency's also. Like that we can start a paper trail so they can investigate what's going on.