Superior Transport Services MO 63366

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Scott

I witnessed a very aggressive tow truck driver this morning with Superior Transport Services in O'Fallon, Missouri. The tow truck driver was merging onto east bound highway 70 in O'Fallon and did not properly merge into oncoming traffic instead he forced a car off the road and nearly got rear-ended. He used his blow horn and sirens to let out his anger which is only supposed to be used when responding to a police emergency. The behavior of this tow truck operator was reckless and dangerous and the owner of this company needs to be aware of their employee. If an accident had occurred I would have certainly stopped and reported this behavior to the authorities.<br><br>When you merge onto the highway you are supposed to yield to traffic. Not push them out of the way by acting like a bully. Just because you have emergency apparatus on your vehicle does not mean you are to abuse that privilege.<br><br>The driver was hauling a lift. This occurred August 6, 2025 at 7:27 am. Hopefully the O'Fallon Police will take note of this tow company.

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Zack Frame

Unfortunately I deal with a fair number of breakdowns and needing a tow is not uncommon. However, Superior Transport has always done a great job for me. Paula and Sandy in the office are always a joy on the phone and John M. is our usual driver. He takes care of our equipment and always turns a not so great situation into a pleasant experience. I've used plenty of transport companies in the past, and I definitely prefer Superior Transport.

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Patrick J

Worst Company Ever – SCAMMED and DISRESPECTED by Superior Transport Services<br><br>This was hands down the most infuriating experience we've ever had with a transport company. Paula from Superior Transport Services contacted us and then completely scammed us. We gave them very clear instructions on where to deliver our truck — they flat-out ignored them and dumped the vehicle wherever they felt like, with zero regard for what we asked or needed. But that’s not the worst part. They charged us $1,500 for a job that took LESS THAN 20 MINUTES. Let that sink in. Twenty minutes. No heavy lifting. No complications. Just greed. The level of dishonesty and unprofessionalism here is shocking. This company is not only incompetent — they are unethical. They will take your money, lie to you, and do whatever they want regardless of what you agreed on. Avoid Superior Transport Services at all costs. They do not deserve your business — or anyone’s.