Enterprise Car Sales CA 95051

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Amanda Munselle

This is my second time purchasing a car from Enterprise, and once again, it was a wonderful experience. Pat, Baby, and Kate were incredible—professional, helpful, and made the entire process seamless. Truly a 10/10 experience from start to finish.

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Leon Unga

Great customer service with Nuttapat Bounnhangthavone. She was very welcoming along with the rest of the Enterprise associates. She made financing a car super calming and was patient with the long process of paperwork. She explained everything with complete detail and made sure everything made sense. All and all great service.

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Betty Cheng

First, I would like to state that enterprise has created an environment that is congenial and facilitates a pleasant car buying experience.<br><br>Obviously the sales staff are paid by commission, which can create a rather cutthroat environment. However, at enterprise the staff work as a team. So the team that does the work for you split the commission. And it shows in the way the staff members supported each other.<br><br>I also found out that Enterprise cares about its staff and has internal procedures to promote their careers<br><br>Enterprise also has a no haggle policy, the price is the price and that's it. This made the car buying process so much simpler. It's one less factor to juggle around. All of the prices are below the bluebook value.<br><br>Furthermore, enterprise does not sell cars that are more than four years old. Obviously the used cars that are available are from their rental fleet. I doubt they keep cars that are more than five years old. You can sift through the cars by here by make, model, year, and mileage. They automatically give you the Carfax report.<br><br>They have enough in inventory that you have some choice.<br><br>Both Pat and Kate help me decide which make, model and helped me narrow down my choices. I told them my first priority was reliability.<br><br>Pat proceeded to show me a Toyota, a Nissan and oddly a Mitsubishi. I was not aware that Mitsubishi was in the most reliable car category.<br><br>I was very interested in the Nissan Altima. It had a lot of bells and whistles, some neat safety features and was priced about $5000 less than the Toyota.<br><br>After further research, it turns out Nissan has had a troubled history in the last decade and a half. Certainly cars from that era were less than reliable. However, seems like the company has turned itself around, and the cars are greatly improved. However, the turnaround has been recent enough that it's unclear if the new cars are reliable. they simply don't have the history to prove it.<br><br>As for Mitsubishi...<br><br>Before enterprise allows a car into the used car pool, it must pass inspection by their mechanics. You must obviously bring the car for an independent assessment from your trusted mechanics.<br><br>My mechanics told me two of the tires needed to be replaced. I was rather angry because I had already paid for the car. Now the manager ( whose name has escaped me) send me to Pep Boys and promised enterprise would pay for the replacement tires.<br><br>It was at Pep Boys that we discovered the tires were perfectly fine.<br><br>I was totally confused. So I decided to buy a tire tread gauge. I measured the tire treads myself and the numbers agreed with the numbers from Pep Boys.<br><br>I reread the report from the inspection by my mechanics. There was no indication that the tire treads were worn. This reinforced my belief that it was just a verbal mistake. There is nothing like having two silver Toyota Corolla's in the garage at the same time.<br><br>Well, those enterprise mechanics won this round.<br><br>Overall, enterprise runs a clean ship. The used cars all have a complete and documented history of maintenance. They don't sell used cars that have been in accidents.<br><br>Both Pat and Kate understood that I was still in the middle of trying to figure out the make the model and the age of the car which fit my budget. They carefully selected judicious choices for me to test drive.<br><br>All in all I think I spent about 6 to 7 hours total reviewing their inventory. Although I spent much longer than that doing extracurricular research .<br><br>Finally, Enterprise completes all the paperwork for the DMV. The title, new plates, car registration will arrive in the mail.