Thomas Auto Inc SD 57701

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Danielle “Gracie” Anderson

Left me stranded when NO ONE would return my call to retrieve my car at 8 pm. Got stranded in a state I don't live in.<br><br>Not to mention, whoever owns this place is an ABSOLUTE CHILD. Check the reviews AND HOW THE BUSINESS OWNER REPLIES TO THEIR REVIEWS. They should be ashamed of themselves. This is how small town business owners think they ought to behave? I am SO GRATEFUL I will NEVER have to deal with this tow yard again.

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John Puchner

The service I received at Thomas Auto last week was absolutely extraordinary. I am an older gentleman, had never seen Mount Rushmore, and decided to drive 13 hours from Milwaukee for a 3 day bucket list journey. On my first day, and after going up and down the badlands for 6 hours, my car overheated. I actually had the white smoke billowing out. With water I made it to the place I was staying. The next morning the first 8 places I called said......"Maybe Friday." It was Monday. I am a Church organist and had a big wedding in Milwaukee on Friday. I was seriously close to: flying home, flying back, selling the old car, buying a new car........when the good folks at Thomas Auto literally came to my rescue. First, they could see me right away. With the divine assistance of Saint Rita, patron of impossible things, I made it to the shop. (When you hear what was wrong, it is a Vatican-certifiable miracle that I was not in an accident or in need of a tow.) Looking at the radiator, the good men pointed out to me that it was cut in half! Relating to a front end accident 9 months earlier, the left and right sides of the radiator um..... were not touching. They also showed me that much of the front end was held on by only 1 bolt. They fixed that for free. When they gave me a very reasonable bid, I sheepishly queried "and you could be done in......?" "2 hours!" I said "do it" and started dancing.<br>5 hours later the car was perfect and the fee was the original bid. Looking back, the charge for labor was about 5 dollars per hour. I told them a dealer would have charged over $3000.<br>I am forever indebted to Thomas Auto, they were fantastic, fair, very inexpensive, incredibly accommodating, I could not ask for more. When I drove away (remember, this was a bucket list trip) I drove immediately to see the buffaloes at Custer, then Crazy Horse, then drinks where Wild Bill was shot, then drinks and food at One Eyed Jacks in Sturgis. (No, I did not need an IV!) The car has been great since. Thank you Thomas Auto. Oh, just 1 question: I tipped you with a bottle of Badlands Whiskey. How was it?<br>Sincerely<br>John Puchner

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Kimberly Shaw

I would definitely go there again and advise people of their service. Friendly,courteous and got my part installed and back on the road in a timely matter