Culp and Sons Towing TN 38108

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Shannon

UPDATE- Lynn showed up at my house unannounced instead of mailing it back to me. She was rude and had an attitude. And why is any company employee just showing up at a customers house unannounced like this!? So unprofessional an to be blunt with her attitude makes me feel unsafe just showing up like that out of the blue.<br><br>Call for tow and they do not advise you they prefer cash or check and will charge a credit card fee. Lynn said she was too busy to advise that when we spoke on the phone to setup the tow. Even though I asked do I pay you over phone with credit card or do I need to pay the driver with credit card, check or cash. Lynn advised pay the driver and that was all she said. Even when I called back to ask why Lynn didn't advise I would be charged a fee Lynn just said she was busy. The driver didn't advise there was a credit card fee until after he ran the credit card and handed the receipt back. I called back and asked for a manger to call me and Lynn is mailing me the fee back but her tone of voice, she was condescending and had an attitude. It's not the point of the fee it's that no one told me beforehand I would be charged the fee and her attitude while talking to me. Poor customer service. Do better!

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gmcdell

The lady at the front desk is very nice. I doubt she gets paid enough for the work she does.

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Henry Miller

Needed a tow and they took great care of my vehicle. Quick and reasonable price.