Franks Towing Service TN 38118

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The Ross Review

I was driven up on aggressively then followed on i240 from Getwell Rd exit to 55 exit 2B taking the Shelby Drive exit by a mad man. I could have moved but considering the fact that I witnessed him do the same offenses to others in almost every lane while laughing on the phone in one hand - I remained in my lane signaling to back up off my bumper since it is traffic hour and jams. This apparently motivated him to continue throwing the weight of his vehicle around in rage towards my vehicle and risking the safety of others cutting other vehicles off in order to keep up with me. By the time I passed Airways Blvd, I called the police who connected me to the business to report this guy. He continued to trail me, again cutting off vehicles smaller than us to make sure he tailed me when he noticed me slowing down as I attempted to identify who was following me so I could describe him and his vehicle more to the police. The police asked me was he armed and was I. I told him I didn’t know if he was armed but I did have a registered 9 in my truck. During my conversation with dispatch, he continued to tail me from the Elvis Presley Blvd exit to the Shelby Drive exit until I pulled over onto the off ramp and parked until the police arrived. He parked behind me on the off ramp. I did not get out the vehicle since I am educated on gun laws & I know if I would have gotten out to confront him, the situation could have escalated quickly and I could’ve appeared to be the aggressor since I could’ve stayed in my vehicle until police arrived. He left when his dispatch called him away moments before the police arrived. Apparently, he is just a month on the job and confirmed to the dispatcher that he was sitting behind me on the off ramp. Why? This guy should be drug tested immediately because the whole situation was unnecessary. Vids/pics show him trailing me from i240 to 55 and one shows how close he was in my rear view and left side mirror. Seems like a good business. However, I don’t take my life nor my freedom/reputation lightly. He picked the wrong guy to play with after a long days work in this summer heat at 6pm!

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D B

My car got impounded I went to get it out and they damaged it they didn’t tell me I didn’t see the damage until I paid the release fee.they lied as well as tried to deny it bt I I have pictures for proof they still charged me to get my car out and still haven’t called me to apologize or reimburse me any money! I have pics of them towing the car showing no damage and in the other pic is how the car looked once they released it in front the impound lot on cherry road with damage to the side and rear bumper horrible place refuse to take accountability they lied like the owner would call me a week later still no call! avoid at all cost and take b4 and after pictures like I did

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Mrs.B Coburn

I came here yesterday with my husband. These two guys are very young AND VERY PROFESSIONAL!!! Austin and Timothy provided excellent customer service to us. So many towing places are just ride or provide a service so dry and nonchalant. They Greeted us and was friendly. We arrived at separate times. (about 15 minutes apart) Very well minored ! If I ever need a towing service again, I will definitely call these guys. You should use these guys!!!