PB&J TOWING SVC I&II LLC TN 38106

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kimberly kelsey

I wouldn’t have even given one star if I didn’t have to in order to write a review. But that being said, this is the most crooked, money, hungry, completely unfair towing company I have ever heard of in my life. I came from out of state to visit a friend in a rental car. I had even been there long enough to unload the things out of my car, when the next thing I know it was gone out of the lot with all of my belonging still in it. This company just lurks around the parking lot, looking for people to rip off, especially out of state tags, like my rental car had. I understand. I did not have a parking permit. But the person I was staying with who lives at the apartments, which was Diamond Properties aka Belvedere Gardens, never gave her a parking permit for herself nor for visitors. I saw on the site where the standard fee is $125 but I was charged $255 because it was there for two days because they’re only open for one hour on Saturday and Sunday, and it also indicates they are supposed to be available 24/7, which they absolutely are not, and it is impossible to get anyone on the phone ever, or I would’ve gotten it a lot sooner and only had to pay the $225 i was told it was going to cost had I gotten it the first day during the one hour they’re open on the first day. I think this is a racket between this towing company and the apartment complex, and I don’t know who to bring legal action against first, not both, but there will be action taken. Because I not only had to pay $255, I also had to pay a lot more to the rental company for not having the car back when it was originally suppose to be returned. I just hope this company gets shut down or starts treating people fairly and st least charging the correct tow fees.

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Rasha Jackson

This company is going to get themselves in alot of trouble with so much evidence of towing unlawfully. Long story short, they towed my truck in VISTORS! When going to pick it up, they said my friend suppose to have a visitors permit to give us! Keep in mind, my friend lived there over 2 years , and we know them inside out. I called the property manager and they stated it was a lie, they don’t give out permits. I called them back, now they saying it’s under investigation. Like what is it there to investigate? I was parked in visitors (( cameras can prove it)) & they lied about the front office desk lady who works there lied about a visitors permit. Summer trace do not give their residents permits. I’m highly upset. & God don’t like ugly. These people are doing people so wrong just because they’re MONEY HUNGRY!!! Right is right and wrong is wrong. And I know I wasn’t wrong. I know where I can park and can not! Facts is facts and they gone get this taken care of! You just don’t take from people wrongfully and think it’s okay.

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Tisha

On what began as a typical work morning, I discovered that my car was no longer parked in my parking space. Believing it had been stolen, I contacted emergency services, only to be informed that my vehicle had been towed due to a permit issue.<br><br>This was both alarming and frustrating, as my vehicle was properly registered and clearly displayed the required parking permit for my apartment complex. Despite complying with the parking requirements, my car was still towed.<br><br>In addition to the inconvenience of the tow, I have since experienced mechanical and electrical issues with my vehicle. After retrieving my car, three separate warning sensors appeared on my dashboard, and my remote start feature no longer functions. These issues were not present prior to the tow. I am extremely concerned that the towing process may have caused damage to my vehicle.<br><br>As a direct result of this situation, I was late for work and incurred additional expenses. I had to pay $25 for an Uber ride to work and another $25 for transportation to your facility once it opened, totaling $50 in transportation costs—excluding towing and release fees.<br><br>This incident has caused significant stress, inconvenience, financial burden, and now potential vehicle repair costs.