ATX Towing Service TX 78748

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Kellie

Another one-star review saying that I hope these scumbags get sued into oblivion. We double-parked a vehicle at my complex overnight as we are in the process of moving. There were dozens of empty spaces still available and we weren’t parked directly next to anyone else. The complex didn’t call it in and the security company didn’t call it in. This predatory company is just circling complexes on its route overnight (we left the vehicle there at 11pm to sleep and they took it at 4am!) and taking everything they can, including an entire truck with a U-Haul full of personal belongings (which they of course charged separate fees for) without so much as a phone call! Then they demand you pay in cash on-site. I’m no stranger to a cash only policy for small businesses trying to avoid credit card transaction fees, but for such large sums of cash, it certainly raises an eyebrow about how they’re running their books. (Unlike some other reviewers, did let us pay with card after initially asking for cash.) A thorough search of the property revealed a single sign posted on one building, only a few inches tall and MUCH smaller than the “No guns allowed on the premises” sign above it, listing that they could tow without notice. The sign is deliberately unnoticeable so that they can get away without the legal liability but no one will actually see that it’s there. I wouldn’t be able to sleep at night working for a place like that, but the workers seem to take joy in berating and verbally harassing their hostages—I mean, “customers.” I hope they get shut down for their shady, illegal business practices tomorrow.

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Maria Schwab

0 stars (if I could give negative, I would) This business is extremely shady. They forced me to pull money from their overpriced ATM, essentially stealing from me. The bald Hispanic man working there was completely unprofessional and should not be dealing with customers — his behavior was unacceptable. The only decent person was the lady at the front desk, who unfortunately had to deal with the mess. Warning: Be careful. If your car isn’t registered, these people will take every last dollar from you.

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Chris Duncan

What goes around comes around. Karma is going to catch these guys hard one day. - $325 to get my car. Predatory pricing. - Cash only because their non-existent card machine is down. - No change, so I had to go to the food truck to get a $5 bill. - They owe me .53 cent because the bill was 324.47 and they refused to give me change for the $325 I gave them. - They wrote on my window with some type of paint marker that takes cleaning chemicals and a lot scrubbing to come off. All around bad ethics. I deserved to be towed. However the ethics are seriously crooked with this business. The big man upstairs will have his way with this business eventually. As Texans and Americans, we need better than this.