Triton Towing TX 78728

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Jason Hayes

Triton Towing came through when I needed them most. Raul handled my tow from O’Reilly Auto Parts to my house quickly and professionally. His communication was excellent — he kept me updated every step of the way and made the whole process smooth and stress-free.<br><br>It’s rare to find towing service that combines reliability with genuine customer care, but Raul and the Triton team nailed it. Highly recommend!

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Cam F

This towing company is a sick business representing a symptom of a larger sickness among apartment complexes that contract them purely to increase their profits. They defend their $330 predatory tow by claiming rates are “set by the state” (only maximums are set by the state, NOT minimums — so they are charging the maximum they legally can). They operate out of a trailer with a sign on the customer service window that says, “Be nice or leave,” showing they know full well their service is harmful and not legitimate. The system is designed to profit from hardworking people’s mistakes, with no legal recourse. The employees working at Triton should feel completely ashamed of themselves, though it’s clear they are trapped in a position where making an honest living seems impossible without taking advantage of others. A disgraceful operation.

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Abel Gonzales

Horrible and shady towing company. I scheduled an appointment to pick up my personal belongings and clearly told the dispatcher I’d be bringing a large box to empty my truck. They set the appointment for 5:15 PM.<br>I drove 45 minutes to the Pflugerville yard, arrived around 5:10, and waited. After calling back 20 minutes later, I was suddenly told there’s a “new rule” that personal belongings aren’t released after 5 PM. That was the entire reason for my visit—why wasn’t this mentioned when the appointment was made?<br>What makes this worse is that two days earlier, they allowed me to grab items around 7 PM, so this “rule” feels completely made up. The dispatcher then acted like a manager and refused to meet me.<br>Customer service is nonexistent. They clearly don’t care because they work with insurance companies and continue charging storage fees every 12 hours the longer they delay.<br>The driver was fine, but the people running the Pflugerville yard are unprofessional and inconsistent. If they’re “24 hours,” then act like it. This business deserves 0 stars.