Inmans Auto Rescue TX 76201

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Sandy Bradford

Scheduled them via Allstate yesterday for first thing this morning for a jump. Had a 432a text to confirm. Had a time confirmed and 30 mins prior to arrival I get a text saying they can’t help me and when I contacted Allstate their excuse was they didn’t have the right equipment. My battery is dead. You need jumper cables. I don’t know a tow company that does not have jumper cables, especially when you are contracted for auto rescue. I have asked Allstate to never assign them to me again they have an F rating with the Better Business Bureau

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jessica megargee

Waited over 2 hours for a tire change. Watched the driver go the wrong direction several times. Called the number and they called the driver, he wouldn't answer. When he finally called me he said he didn't have the tools to change a flat tire. Allstate asked if I had the tools, I said yes. Who doesn't have the tools to change a tire??? Especially when you've been hired to change flat tires. Shame on Allstate for using such a worthless company.

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Anne L Friedersdorff

NEGATIVE STARS, SERVICE NEVER PROVIDED – Inman’s was contracted by my insurance to perform a battery jump in my home garage. Inman’s was unable to accommodate me on Thursday, so a Friday appointment was set for 9am-11am. A Friday 8am text reminder set service ETA of 121-151 minutes. A 1035am text asked if services had been rendered; I replied No. Quickly afterwards, another text set ETA at 20 minutes. Forty minutes (1120am) later I called Inman’s requesting a status update. They told me service had been cancelled by my insurance and I found out later they’d told my insurance I’d cancelled the service?!?! Two days and 7 hours of wait time and the battery is still dead. Recommend you avoid Inman’s Auto Rescue like the plague and encourage your insurance provider to do likewise!