Advance Auto Parts TX 78664

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Dusty Bell

Edit: Had to come back and change my original 2 star, down to a 1 star. A very helpful gentleman from another Advanced helped me out by calling this store to try to get a receipt number to return a purchase. Turns out I was sold and already opened container of oil dri, I couldn't have returned it even if I wanted to. The gentleman from this other location that was helping me, pulled money out of his own pocket and bought the oil dri from me. HE will be getting a five star from me for his store with his name attached to it. Dude on the phone was uncooperative by giving terrible attitude.<br>Sub-par customer service. Guy with long hair at the register kept giving me passive aggressive attitude. I think he was trying to make me feel like I was dumb, not knowing what I was doing. 25 years experience, begs to differ. I like most advanced auto parts stores, just probably not going back to this one. I'll go out of my way to go down to O'Reilly a few blocks away.

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Tiffany Ellwanger

I stopped by this location right before driving out of town and needed assistance. Michael was incredibly knowledgeable, friendly, and professional. He took the time to make sure everything was right and explained things clearly, which gave me peace of mind before my trip. This is exactly what great customer service looks like!

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Joe Perez

Erin was amazing. Very helpful, and quite funny. Very good customer service. I would go out of my way to visit her store