Affordable Towing - Virginia Beach Facility VA 23451

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allison miller

Scammers.<br><br>Went to pick up my vehicle from Mr.Robby. He told me he couldn’t take my card because his card reader he was given was broken and to go to 7/11 to go to the ATM to pull out cash and cash was the only thing he could take. He told me it would be cheaper and instead of 207 dollars it would only be 200. My card has a 28% cash advance rate so it actually cost me an extra $56 dollars. I explained this to Mr. Robby and he had no remorse. I asked if he could help me out and he said he couldn’t and that he charged his card reader and tried to take my card again. I explained that it was too late and he took the cash. I wish he would’ve told me he could’ve just charged the card reader. Instead he told me he has been working there for 20 years and to call the shop. Now he’s on the phone with the store manager before I make a phone call. Very unprofessional. Do not recommend this shop.

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ศิรวจี ชาญใช้จักร

0/10 This place has terrible service. They took my car very quickly but took a very long time to return it. I had to wait 2++ hrs for the driver to arrive, even though it was very cold outside and I had notified them in advance of my arrival. You should bring cash with you, and the call center staff were not helpful in telling me how long I would have to wait. In short, you should not use their service!!

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me mine

Kids car got towed It happens kid didn't pay attention not mad at towed company for doing their job. Call at 9 am to make sure they had the car and ask what the steps are for getting it back. I was told 200$ cash 200+ fee for card. OK sucks but I get it. Asked when we could pick up the car I was told any time, we are open 24 hours. 40 min drive to VA Beach after soccer game, no ones here. We called the number at 3:20 pm told someone will be here in 30 min. 1 hour later we call back sorry we had a call in Chesapeake we have to handle 1st we will be there when we can. 5:20 rolls around we call back oh yeah someone is on the way 30 min or so. IT IS 6:20 still NO ONE. At this point they should pay me for my time!