WM - La Crosse WI 54603

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Amanda Rauen

Zero customer service. I've emailed multiple times asking about billing, our driver, our contract etc. No response unless it's to sell me a bigger container or another pickup. I'm ready to push their containers into the middle of the street and go with a local trash company. Should change their name to Waste of Time.

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travis johnson

Worst place you can try to get a dumpster. First they want a contract before even providing a service....then many promise dates of actually providing a service or dumpster delivery....then bill you for what you never recieved.....my computer says....stick with a smaller somewhat local company if you can....these guys are way to big and forgot what service is....

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Song Chen

Avoid at all cost. Worst experience one could ever have. This company will lie to get you sign the contract and increase your price randomly with no base.<br>- My price got almost doubled after a few month with no notification nor justification (gas? Labor? No explanation because their team just want to increase it).<br>- When I call in, they negotiated the price down a bit and asked me to renew my three contract with a written promise that the price will be locked for three years.<br>- Price got increased again within a few month, called in, of course they didn't respect the written proof I got. I was barely able to get a credit to compensate my loss.<br>- Price increased again after a few month, again without notice. I'm so pissed so I called in to cancel. Then I was notified that I need to pay for 6 month extra and a $300 removal fee. Turned out the 6 month notification (funny that they didn't bother to let me know until the price is increased but expect me to let them know half year ahead) is written in small font in the second contract I signed. I explicitly asked if there was any termination fee when I signed and the agent told me none. But it's part of my fault without reading it through line by line. But the $300 removal fee is written nowhere and I was told that it's mandatory even if after I finish the 3 year contract.<br>- I was offered another opportunity to reduce my price (which is already $30 higher than my original) if I renew another three years. You can see their tricks here so anyone reading this do yourself a favor, cut the loss and leave.