Easy Towing CA 95825

C

Charles S

Had a tie rod give out on me, driver was sent out and he was very professional and nice! Treat you like family. We have to be patient with our tow guys out here, it’s a busy business and not all in the best conditions. The driver took care of my car and honestly was probably the cleanest tow I’ve ever experienced<br><br>Definitely gained a new customer. Will call again if needed!

N

Nelson Big

showed up fast, handled the car well. would recommend

J

Joseph Nevans

This company lies to their customers. I was quoted a price and a pick up time and neither was true.<br>I was 2.2 miles from the shop I wanted to use. It was very early and I had a business appointment coming up, so my choices were limited. I spoke to an unfriendly dispatcher or receptionist and was quoted 1 hour and $140. I felt $140 was a bit steep but I haven't needed a tow in a while and didn't have time to shop around.<br>After an hour and 10 minutes I called back to see where the truck was. I was told it should be about 20 minutes more.<br>When they finally got my car to the shop, they tried to upcharge me $10 for using a debit card. The same card they asked for over the phone when they gave me the quote.<br>When I objected, the driver said they always charge $10 extra for cards. I pointed out this charge was never disclosed and it's illegal to charge someone a fee after the fact if it wasn't disclosed.<br>The driver said it wasn't his problem so I called the company back and the guy that answered also insisted they were going to charge me the $10.<br>He was rude and tried to talk over me. I told them that if the charge on my card is over $140, I will dispute it through my card company, and file a complaint with the Better Business Bureau.<br>I just looked at my account, and sure enough, they overcharged me.