O'Reilly Auto Parts HI 96734

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Emilee Johnson

I’ve been in and out of this O’Reilly’s for about two years now and can honestly say it’s consistently the best experience with automotive care I have ever had, purely due to the high quality customer service. Many employees go above and beyond to help, have good listening skills, and give sincere advice within their expertise. Extremely fair with item warranties and have never tried to push products. Trustworthy and helpful for both women and less confident DIY mechanics. I’ve witnessed employees assisting with installs/servicing in lots many times over the last couple of years. Today, Manu watched me pull up in my truck in the rain. He pulled my battery + new battery to the counter, and came to my door with an umbrella before I ever had the car turned off. Helped carry the batteries to and from the vehicle as well over the last two days. Sincere kindness that was greatly appreciated — you’re treated like family here and it keeps me coming back. Thank you to everything you do!

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Kylie Miller

Manu is the nicest and most helpful employee I have ever met! He was quick to help us find the correct headlight for our car and even offered to install it for us which was incredibly appreciated. Great place and employee overall!

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tina martinez

Shout out to Zachary! Best customer service! We went in looking to get in a new battery and not only did he find the best one for our car but he also helped remove the old on and replace it with the new one.