Arlington Performance Center IL 60004

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Joy Bonifazi

We have been loyal customers here for many years, which makes this experience especially disappointing. We brought in our son’s new car for a routine inspection, including an oil change and additional work. Shortly after picking up the vehicle, it began smoking. When my husband later opened the hood, oil splashed into his eye, which was extremely concerning and unsafe. He discovered the oil cap had not been replaced, causing oil to spray throughout the engine, onto the exhaust, and all over our driveway.<br><br>When we contacted the shop, we were told that if the car was returned before noon, it would be inspected and we would receive a call. We never received that call.<br><br>Because of this error, we were without a vehicle for two days and had to rearrange work and school schedules, including taking time off work. Ultimately, the only action taken was cleaning the oil spill and refilling the oil. There was no follow-up communication, no apology, and no offer of reimbursement or compensation for the inconvenience and disruption caused.<br><br>Given our long history with this business, we are very surprised and disappointed by the lack of responsibility, communication, and customer care shown in handling this situation. This was once our go-to place, and this experience has significantly changed our confidence in their service.

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Nate Elliott

I thought it was important to leave this review here because these guys have just saved me time & time again!<br><br>My family & friends have started to take all their Euro cars here in the last 4 years and they’re absolutely fantastic. First off, they do everything absolutely by the book so you can expect the same work that a dealer would do to be done here and they are Strict with OEM parts because they want it done right.<br>Second the pricing is absolutely fair value for the diagnostic they run to see what’s wrong and then the assessments on repair cost then explain it very well and you know what type of work will be done.<br><br>To speak of examples they have fixed my 944 Turbo Clutch/brake fluid pressure after completing failing. They fixed my family’s Mini cooper S major front oil leak in speedy time!<br>Lastly recently really saved me over $8,500 for a 2014 Audi A4 major repair with a reasonable deep diagnostic figuring out that there was over 20 codes hidden on the car and also 4 major components broken RMS being one of them & Turbocharger.<br>(Note: They recommended me to not buy the car in the first place, but I did )<br><br>If you have read this and you want a safe independent shop service this is truly the only place I would go for a by the book service to be completed. My friends with Audi & AMG Mercedes would say the same!<br><br>Thank you Arlington Performance I’ll see you when the next maintenance is needed.

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RJ Napoleon

I have not used these guys in several years since I had two new cars. I recently brought my car in and they are still the best. Worked with CJ and he is fantastic. Never looks to take advantage of clients. Thanks for the great service.