Herold Family Auto and Tire - Parma OH 44129

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Vik

well priced compared to other shops in the area besides the Walmart car center, but nobody should go there anyways.<br><br>my only complaint is; I brought a car in at a scheduled time but was told that my car would sit until next available mechanic so scheduling is a bit vague, don't expect to get your car in, done and out in an hour, expect to drop it off and have to go pick it up.<br><br>Not a major complaint though, good service, good staff.<br><br>Wheels were torqued to spec mostly, one lug nut was a bit under torqued

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Sierra Beaty

I had to go to this autoshop because it was closest to my house, because I knew I had a fuel leak and couldn’t go far. For my 2006 car it was $1,000 to fix. I said no, and still was charged $100 for just checking. Yes I knew i had to pay something but paying $100 to check things I didn’t ask you to check, when I knew what the problem was is absolutely ridiculous. When I dropped my car off they never gave me instruction about where to leave my key, and never offered their free loaner car. My mom has paid thousands to these people for her car, and last time asked “will this fix my issue with multiple lights coming on, on my dashboard” they said yes and the problem still occurs. Leaving my mom who is 65 and doesn’t have the cash to keep fixing her car like this, feeling defeated. Almost as if they want her to keep coming back to pay their ridiculous prices. I know it’s 2025 and everything is pricey but I feel as if they aren’t doing something right here. Every time I got an email or text promoting this place made me furious, I have since turned it off but for the shop- I wouldn’t recommend doing that anymore, if I can’t pay your prices as is I don’t want anything from you. People were nice-ish but the “sorry we couldn’t do more for you” felt fake and unnecessary to say. I do not recommend this place.

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Alex

Harold is the best shop around been going to them for many years Keith and the team are the best my car is always fixed right the first time there the only shop I trust they are 100% honest I have referred them to family members who have had their cars fixed there and they all have told me they are fantastic