College Station Ford Service Center TX 77845

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Christopher Lepley

I recently dropped my car off for a final repair on a recall. I wasn’t having any troubles with my car but it was free. But what they originally said would take a week to a week and a half, took almost 6 weeks. They sent me a message saying my car was all ready. When I picked up my car, they didn’t give me any information about what had happened to my car during this time except a receipt paper. When I got into my car I got a half a mile down the road before my car started rough idling, having banging noises, and the engine light started blinking. I made it home then I read through the receipt, on the last page it talked about the troubles from the test drive that I experienced and that they recommend spark plugs. But instead of telling me anything before I left they just let me risk my car. After peaking under the hood I saw that now my windshield washer fluid cap is missing, that both of my screws from my driver’s side headlight are gone. But the thing that probably ticked me off the most is that there was a red scrap on the driver’s side door like they had hit a car opening the door. And if these are the small details that they messed with then what big things that I can’t see as well did they mess up? I used to be a proud ford owner. Now, I would rather swim to work through a lake of battery acid, lemon juice, and razor blades than to buy another ford or even go back to this joke of a dealership.

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Ross Dixon

Brought my truck in for repair and couldn’t be happier! My service advisor, Belinda, was extremely helpful, clearly outlining the work to be done and even going so far as organizing a driver to drop me off at my house during my appointment. Great experience all around and special recognition to Amy and Ashli at the payment desk who were very kind as well.

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Deena

College Station Ford is my favorite dealership! They have an amazing service department that gets the job done right on the first try. I drive over an hour to get my SUV’s major services and repair work done. Every time I pick up my vehicle it’s in great running condition. You will enjoy the excellent service and updates.