O'Reilly Auto Parts MS 39503

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Regi Hinton

Really good auto parts place. My father and law and brother in law swear by them. Can only give four stars because of an wait issue I just experienced. I purchased parts at one store and picked up at another I waited 15 minutes until the issue was sorted out. The workers here seem to be a little more knowledgeable than the competition.

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Thingstodo

Terrible customer service. I came in around 1:45 to get a cabin air filter and engine air filter. I was given the wrong part twice from the lady. First I was given a part that I didn’t need after asking for engine air filter. The part she gave me was inside a square box. A engine air filter couldn’t fit inside of that square box. The next part I was looking for was a cabin air filter. She gave me the wrong one. I came back in to do a swap. She asked for my receipt. I told her I didn’t get it from her. She proceeds to tell me that “I did get it from her” — which was not true. Her attitude was 0/10. It seemed as though she didn’t want to help me.

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Neugolca Rosario

I had a great experience at O’Reilly thanks to Sydney! She was super helpful, patient, and really knew her stuff. It’s not always easy finding the right part, but she made the process simple and stress-free. Great customer service!