Brandon's Auto Repair & Diesel Service TX 79424

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Charles Harman

Almost two years ago now I lucked into a low-mileage 2014 Lexus CT200h. I figured I could always take it to the dealership for maintenance work if I wanted to be bent over a barrel, but the idea did not appeal to me in the slightest. So I found Brandon’s Auto Repair Shop here in Lubbock. They came with good reviews. They did a great job making sure my new-to-me car was good to go. My Lexus CT runs great. It is the nicest car I have ever owned. Recently it exhibited a few signs that the 12V battery was starting to slip. As best I can tell it was the original 12V battery, so I started doing research. I found the right battery through Costco at costco.com (if you are in need of a 12V battery you should look there for the Interstate batteries they sell). Now Costco does not handle battery installation these days, so I took my car back to Brandon’s to get the battery replaced. I scheduled the service with then ahead of time and I was in and out in less than an hour. And as my 2014 CT is past due timewise for some maintenance I asked for a quote. For engine coolant, hybrid inverter coolant, brake flush, and front and rear brakes the quote came back at less than $1700. That is for piece of mind for the next decade and 100,000+ miles. This is an incredibly fair price. I will get a quote from the local Toyota Dealership (a Lexus CT is a Gen 3 Prius under the body of a Corolla Hatchback) because Lexus will charge too much just for being Lexus. I have a new-to-me 2019 Honda Passport that Brandon’s will be doing the work on too. They have been honest with me; I can ask for nothing less. Brandon’s does great work for a great price. Let them work for you.

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t tro

WARNING horrible experience a couple years ago. they had my car for MONTHS and kept pushing the date back! then i left a negative comment on a post warning others and they actually told me to take the comment down… veryyy professional. then when i tried to go get my car it wouldn’t start. that happened TWICE. horrible men work here! i wouldn’t trust them with any vehicle ever.

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Brian Hall

Brandon's Auto Repair had my truck for THREE years, that's right three years. After spending over $8,000 dollars on the engine which was mid-diagnosed the first time, they finally got it back to me. This last problem lasted 8 months, as they got my approval to fix the 'new' problem in November of 2024. Upon picking it up, I drove it 78 miles and got stranded in Lamesa. 78 miles and now have to tow it back to this shop. Terrible, terrible!!!!!<br>Needless to say, worst experience ever.