All Pro Towing LLC NC 27526

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James Edmundson

I called around to maybe 7 or 8 other places first and they all said they didn't want to tow my car. One of the front control arms and axles was broken so the wheel was just flopping around. I was asking tow companies if they could tow it and stabilize the wheel so it didn't push into the front bumper, fender, etc. And damage that stuff. I didn't expect perfection but was just asking if each company could tow it with minimal to no damage. I told each company I was willing to pay extra and would sign something saying the tow company is not liable if anything gets damaged. So like I said, 7 or 8 companies said no we don't want to do it. I was honestly shocked. I thought tow companies were in the business of towing. And one company in particular really irritated me: company name rhymes with Ravage Towing but replace R with another letter. They really do ravage their customers and treat them like Savages like their name. They accused me of trying to get "Ravage Towing" to come and pay for damage that was already done to the body. They accused my mom and then also me in separate phone calls of trying to get them to pay to get body damage fixed on my car. I couldn't believe it. And then the guy hung up on me. All I was asking was a simple question: can you tow my car, stabilize the wheel so it doesn't move around and do more body damage, and get the car to my preferred repair shop.<br><br>So anyways, the 8th company I called was All Pro Towing. Man I wish it was the first call. I will NEVER call another tow company again if I can help it. Can't remember the guys name but him and his apprentice were beyond professional, polite, nice, and great to converse with. I even paid them an extra $20 on top of the very fair quote they gave me. Still under $200 final total with tax. They loaded my car without doing ANY further damage at all. And they unloaded it at my preffered repair shop also without doing any damage! I was hoping for that result but not expecting there to be no more body damage. I wouldn't have been upset at all if there was. Because I'm a realistic person I like to think. They were so helpful. I even requested they drop the vehicle at the repair shop in a way I knew it would be easier for the technicians to pick it up and bring it in the shop. I'm a former dealership technician myself so I understand what helps. And I understand sometimes things happen and they're just going to. But I was amazed at them using incredible finesse, patience, and skill in loading and unloading my vehicle. And he did a great job showing his apprentice how to do what they were doing so he will remember for the future.<br><br>I couldn't have asked or hoped for a better Towing experience. These guys have 4.7 stars for a reason and they just got a 5 star to add to that from me <br><br>The first two pictures are from when they unloaded the car at the repair shop. The last two pictures are of the car before they loaded it onto their tow truck. No additional damage whatsoever!!! Love this company. Highly recommend and I can't stress that enough.

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T

Quick to pick up the phone. And they will call you back if they were on the line with someone else. They were actually helping other people and then got over to me rather quickly. They took the time to help me figure out where I was. They told me to screenshot my location on Google maps and they found me within a very reasonable time. They had my 2000 F250 power stroke up on their flatbed before I knew it. Drove me to my house actually reversed into a very tight spot didn’t break anything did an outstanding job! Lowered my truck into my parking spot. They are really good at what they do. Kind, honest and hardworking that’s the vibe I got. They also have a debit card machine with printable receipts A+ hopefully I won’t break down again but If I do I will call them!

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Heaven-Marie Torres

My car decided it wanted to overheat today and shut down on me. I called other places, but of course it’s the weekend and no one was answering their phones so I ended up calling here and he told me he’d come get me within 30 mins! And sure enough he was there within the time frame! Didn’t charge me an arm and a leg either to get my car towed from Fuquay to Angier. If I’m not mistaken, I think it was the owner who came and picked up my 3 children and I after we were stranded for an hour and a half. I was so pleased with the services I received today. Customer service was A1! My kiddos and I were truly appreciative! Thank you!!