O'Reilly Auto Parts TX 78412

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Pete

The help I received at Oreilleys was great, Matt knew exactly what I needed for my car and did it with an awesome attitude, even though the phone was ringing like crazy!

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Whitney Lopez

I went in for a battery check and was assisted by Bo. He quickly identified the issue as corrosion around one of the battery ports, but the interaction left me very disappointed. When I asked what I needed to do, he walked back into the store without a word. After cleaning the corrosion, I again asked how to prevent the issue from happening in the future. His response was sarcastic: “try checking it once in a while,” followed by, “I’m embarrassed for you.”<br><br>While he addressed the immediate problem, his attitude was unprofessional and made me feel unwelcome, as though I was a nuisance for asking questions. Basic courtesy and respect were completely lacking. Because of this experience, I will not be returning to this location.

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BETSY DOW

Julian put in the extra effort for me this morning when I came in with only half an idea of what I needed. He looked up parts, googled stuff to figure out what I needed, called other stores....he was great.