Black's Towing CA 92562

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Jasmine Beckham

On January 9th, AAA dispatched Black's Towing for a flat tire caused by a screw. The driver was rude, dismissed the issue by incorrectly stating there was no screw and that I had the wrong tire key. He also incorrectly claimed my spare tire was incompatible with my truck. American Tire later confirmed the screw, validated my tire key, and confirmed the spare was correct. This combination of unprofessionalism and misinformation was unacceptable. I will never use Black's Towing again and urge AAA to reconsider their partnership with this company.

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adam rodriguez

Daniel from blacks. Towing thinks he’s better than his customers and doesn’t know how to communicate with customer service in mind. He let me know that my address was not showing up on his device. I told him that’s odd as it should. He then proceeded to say well it’s not are you sure that’s right in an obviously condescending way. As if I don’t know my own address I offered and pulled it up on my phone and my location services were not on so he quickly said see you don’t even know it. Very rudely. Blacks towing, give this clown some customer service training

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Mrs M

My tow truck arrived exactly on time and I had the talented Augustine as my technician. He was professional, courteous and extremely helpful. What could’ve been a bad situation ended up being pleasant because of his friendly personality, knowledge and expertise. Would definitely recommend this AAA rated company!