O'Reilly Auto Parts AL 35204

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Tanner Musick

The store manager and his employees go above and beyond for their customers! They were willing to go the extra mile to help out with my commercial needs. Highly recommended. Thank you Oreilly's team!!

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Kee

This store has amazing employees & they take care of the customers.

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Robin J. Watkins

The light skin brother with braids that is often at the register is SO rude to women. Almost as if we get under his skin for some reason! Every experience I’ve had at this location with him I left feeling drained, irritated, and more confused. This last experience, I waited as he helped two ladies before me and he handled them so harshly with the lack of any compassion. The way he spoke to them was unruly. They were asking questions pertaining to parts and he responded with such aggression and he had a “DUH” posture about himself as if they were to already know the answer to what they were asking him. There were no other associates available when it was my turn to be assisted. I read from my previous receipt exactly what I needed, so I’d know if they had in stock. He looked at the paper and confirmed the information, went to check the inventory and didn’t get the correct item. I told him that wasn’t the correct thing bc the price was significantly lower than what I paid before. He blamed me saying that I called off the wrong item number. Even though he had also read it himself. I was only there to verify that they had what I needed in stock. Previously I’d seen they had something online and when I got to the store they didn’t have it. I wanted to prevent this from happening again. He said to me, “ ma’am what is it you want me to do bc you are confusing me and I’m not about to keep walking back and forth!” as if his inability to read the receipt was somehow my fault. If I ever have to go to that store I hate to see him there. It just brings down the energy of the entire atmosphere. Customer service is not good for him. Especially when handling women.