Aces Towing & Auto Sales LA 70043

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Victor Silva

This company was scheduled to pickup my vehicle and rescheduled two days in a row and then on the 3rd day the vehicle was suppose to be picked up Aces never called or showed up. Definitely wouldn’t recommend contacted this company.

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Jefferson Moss

Didn't actually get towed by aces, the police gave me the wrong info at first, but they were so super helpful and polite in helping me find the correct Towing yard where my truck was at, even though the police gave me completely the wrong name and I was not a customer, they took time to help me navigate the system and find the correct towing company, and I could not have been more impressed with their customer service for someone who wasn't even a customer of theirs. Their consideration in helping me navigate what was a very confusing situation was completely unnecessary on their end and so much appreciated on my end. Can't speak for their Towing specifically, but highly recommended customer service, and they truly seem like very nice people all around. Easy 5 stars

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Leo Harding

If are using peddle i SERIOUSLY suggest off bat requesting a new driver/ towing company if assigned to them. Like pretty much every other one star reviewer countless reschedules for pick due to HORRIBLE communication absolute worst experience . Whoever they have over scheduling pick ups and answering the phone needs some serious professional development for sure you can definitely tell they are related to the owner or is the owner nonchalantness was through the roof. A process that takes no longer than 5 minutes they make extremely difficult by not being able to simply say” hey our driver will be available to pick up at so and so time “ instead it’s “ I’ll call you back in 30 minutes “or “ I just got back into the office “ just to go hours doing no such thing leaving it up to you to call back EVERY TIME as well as have the absolute worst attitude over something that can be resolved with simply proving a time frame. Driver came two hours earlier than scheduled time( no call from him nor the company that they were doing so ) then his boss acts it though it’s my fault i’m not present 2 hours ahead of time giving no accommodation nor even a simple apology. Then fails to even give an accurate reschedule date and time again leaving it up to you to call THEM multiple times throughout the day just for them to quickly hang up or still not give you a pick up time.