Toyota of Orlando Body Shop FL 32811

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Eric Delgado

My Paint Shop was very nice but I turned in my vehicle with the radio working fine and when I got it back, I’ll get everything for radio stations. It had no reception. I emailed Mr. Williams. He was very nice. I took her back in and they told me they could not find a problem that the antennas were connected. I turned it in with the radio working now I’m going to service. I will talk to my service tech Gabriela to see if she could fix it. But my radio was working fine when I turned it in now it only works with the Bluetooth and one or two stations. Thank you very much.

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Island

Everyone was amazing, nice, and caring. I have a rental car facility on site. Makes everything much easier also. My car was even fast and be back in my vehicle. All around the service 5 rating, My only slight issue what was used whatever was used to wipe down the interior Windows, Gauge cluster, Infotainment, etc. I understand that they had to wipe everything down But they used the same towel on every surface, so there was a lot of water spots and streak marks on all of the surfaces of the interior and when the light hit it it was hard to see out the windshield while driving, especially at night The tell that was used left a lot of residue. I was able to use my own window and cleaner to fix the issues,I also partly blame myself. I should’ve stated that I had a window film on my windows, But other than leaving the residue and everything I would still come back to get my car fixed here. In my opinion for cleaning windows and windshield if they were to use a squeegee and then put the towels at the bottom just to collect the leftover Spray would reduce streaking and water spots. And if possible, maybe switch to a microfiber cloth for wiping down services. It’s just with the gauge cluster since it’s a sensitive plastic if you use a dirty microfiber, courage, micro scratches, which leaves a lot of swirling marks their. But there’s A process that I can do that remove the swirl marks on the gauge cluster. It gives me something to do over the weekend so.

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Kevin Spradlin

I had the pleasure of working with Cristina at the Toyota of Orlando Body Shop, and I couldn’t be more impressed with her level of professionalism and care. From the moment I walked in, she greeted me with a warm, friendly smile and took the time to really understand my concerns.<br>Cristina went above and beyond in keeping me updated throughout the entire repair process. She answered all my questions with patience and explained the details of the work being done on my vehicle. Not only was she knowledgeable, but her genuine kindness and commitment to customer satisfaction really made a difference. It’s rare to find someone so dedicated to providing excellent service.<br>The work on my car was flawless, and it was ready right on time something I really appreciated given how busy life can get! I left the shop feeling confident that my car was in great hands.<br>Thank you, Cristina, for making the experience so smooth and stress-free. You truly set the bar for what exceptional customer service looks like!