Chapman Dodge Chrysler Jeep Ram Scottsdale AZ 85251

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Jorge González

I would give them 0 stars if i could. Please don't Buy a used car here they sold me a 2018 ram 2500 and since ive got it it's been in the shop. I havent been able to go to work and cant pay the loan. They sold me the truck i'm 20k want me to pay 10k for the engine i'm gonna me 30k down on a 9k truck. The powertrain warrenty was supposed to cover it but they told me the truck is only 9k value wise. I'm down 20k and they tell it's only worth 9k. This truck was a trade in they prolly paid 4k for it and screwed me over. I bought from them because i thought they we're a respetable dealer but once the bank pays them they won't respond. They won't give me the truck back till i pay them a thousand for a diagnostic they did for the warrenty. Buy elsewhere if You don't want to ruin your credit and lose your job don't Buy here they also erased My last Review.

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Arizona Blessed Sedans LLC

Tremendous experience at Chapman Jeep in Scottsdale AZ. My service writer Abrian was very patient and compassionate. Had a software issue with my WiFi connection. He’s currently constantly Trying everything to help me solve my problem. Truly appreciate his efforts. The problem was fixed! I’m extremely happy with the personal aggressive service that the service manager Abrian show to complete my repair. Look forward to return with the confidence that I will get good service for all my future repair needs. Thank You Abrian. Thank You Chapman Jeep!

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James Taylor

Bought my 2024 6.7 4x4 March 2025, from Scottsdale Chapman. I called to inquire about an Oil Change. Informed it would Cost close to $400.00! I knew better, had the Service Performed elsewhere for $288.00. During Service Found a leaking front Shock. Called to Schedule a Warranty Appointment! Asked to ensure Parts on hand. Chapman informed Me they would return my Call and Schedule an Appointment. Never happened!! That was strike 2. Not going for another Disappointment. I went to a Competitor and Replaced All Factory Shocks with Bilstein Shocks. Very Pleased with My decision. Chapman has lost this Customer, and I bought my Truck from them!! Disappointing Customer Service.