AutoNation Toyota Cerritos Service Center CA 90703

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Ina Castillo

I brought my 2006 land cruiser for an oil change. My suv has been very clean detailed and well maintained when i dropped off. Service advisor said he will call me when ready but nothing. I called at 0505 pm and found out its ready for pick up. My service advisor called me at 520 pm. When i got my land cruiser. Oil residue all over the place , on my left fender, grille, hood. Unfortunately, even my steering wheel has oil on it. I used wipes and kept it as evidence to show supervisor. I took pictures and called the office but since theyre closing no one answer left a vmail to supervisor's office. Next day i spoke to adriana, only thing is "i am sorry for what happen". Dealership service isnt cheap and if we have this issue this is not acceptable. I hope something can be done and hopefully will not happen again.

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joshua alvarez

During each visit I’ve got Matthew and his customer service excellent always knowledgeable always attentive always keeping me on any updates that I need and letting me know my options. It’s a pleasure to always see him and have him get my service going on its way. I highly recommend it at Toyota and feel comfortable my car going to this dealer January 26, 2026. I came back in once again greeted by Matthew. Excellent the service got me taken care of brought me up to speed on all the maintenance that was requested and it was needed. Make sure my car was taken care of with picture and video which is a plus and always let me know that my service got done. Peace of mind is great.

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Nicolle Arauz

Amazing experience with Vincent Esteves! From start to finish, he made the entire car-buying process incredibly smooth and stress-free. He really listened to what we wanted and helped us find exactly the car we were looking for at a great price. We drove off in our 2025 Corolla feeling confident and very happy with our decision. Vincent was professional, knowledgeable, and easy to work with. Highly recommend him to anyone looking for an excellent car-buying experience!