Wheat Ridge Auto Services CO 80033

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Kakuna (Sky)

At first I left Wheat Ridge Auto Services a 5 star review on 12/17 but today I have to adjust it because on the 17th I had an Oil change done, come to find out today (12/18) the engine oil is over filled. Additionally, the invoice under labor states Remove & Replace Rear Brakes & Rotors, Turn Rotors: $334.00 but when I took my vehicle in to get a quote for the front breaks from two different places on 12/18 both informed me the rear rotors were not replaced nor turned. Therefore, I drove back to Wheat Ridge Auto Services to clarify this and a mechanic informed me: rear rotors were not replaced but were indeed turned and I showed him the picture attached of a rear rotor and asked “Is this what rotors look like after they are turned?” And he said YES, which is confusing to me because that’s not what a before & after picture looks like after extensive research. Therefore, my concern is that the rotors were not turned as quoted, if the actual cost on labor for replacing rear break pads and turning rotor is $334.00 or if that includes removing & replacement of rear rotors (which is not a service that was done and confirmed by a mechanic at the shop). I’m fine paying for services done to my vehicle but not for services not done; as anyone would be and over filling my engine oil is of course a major concern.

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Jacque Cochrane

As a woman who knows next to nothing about cars I’m always skeptical walking into the mechanic. My car was shaking when braking but I went into a tire place and had my rotors checked and they said they were fine. Took my car into Gary and he insisted it was my rotors. Said if the issue kept happening to bring my car back and he’d refund me and put my old rotors back in. That wasn’t necessary, he was right and my car’s driving great. 10/10 would recommend!

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Gary Bryan

I am the owner of this business & would like to comment on Antonis Demeny's review. If you are owner of the Nissan, let me explain a few details you left out. The vehicle owner walked in my shop with a printout from Auto Zone showing an oxygen sensor code along with an oxygen sensor purchased from the store. The printout also stated the most probable solutions for this code. She ask me how much to install the part she brought in. Gave her a price & she agreed to have us install it. Part was installed, coded cleared. She returned in minutes with the check engine light back on. I check the code immediately & it was the same oxygen sensor code. Asked if I guarantee my work, I explained to her that i installed a part she brought in that Auto Zone's print out said the most likely cure. I told her we did not diagnose the problem, we installed a part she brought in. Also told her that we would be happy to diagnose the problem but that would be more involved & it would be best to pick a time that she can drop the car off. Please bring the invoice back, I will give you a full refund & pay for a full interior detail