WM - Orlando FL 32810

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Cody Jay

Waste Management is absolutely infuriating to deal with. I just moved to this house in July and they have skipped my trash, recycling, and bulk pickup just about every single week. My recycling has been ready to be picked up for the last 3 weeks and I literally watch them just drive by and pick up everyone else's recycling. I contact them every single week and they say oh sorry someone will pick it up in the next couple of days which is not a solution. My bins are out in the appropriate places the night before every single week so why they continue to play games is beyond me. Some weeks they will pick up the trash but not the recycling, the next week they will pick up recycling but not the trash. Last week they didn't pick up my recycling or bulk pickup. So I guess when I start receiving violations from the HOA for something that's not caused by me in any way I'll make sure to forward it to them. Why am I paying for a service that I'm not getting? I've asked them in every one of my last 13 emails That contains photos and videos of only the service being partially completed or not at all, why it is that they are having such a problem fulfilling their obligation and of course they never once will actually give me an answer. And of course as you can imagine, every time a week is skipped and makes it more of a problem when now I have double the trash or triple the trash or quadruple the recycling. Because not only dp I not even have adequate place to put all of this, but then they are going to complain that there's too much to pick up even though it's because of them. Literally all of my trash cans, recycling bins, yard waste bin, Etc are all completely full and now I don't even have room to put today's trash anywhere. Just wild that something so simple is such a problem here.

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Eric Michelis

WM is great! Our business creates a good amount of waste material and WM is always there to handle whatever we have. The service is excellent and the drivers go above and beyond. Thank you WM!

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Joseph Rizk

Your regular trash pickup and bulky item service is outstanding. However I have noticed paper trash flying out of your trucks when they are traveling on I-75 in the Naples area.