Lyons Cold Storage IL 60534

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Керя Кериченко

Not a single person mentioned that you need to bring your driver’s license for check-in. So I’ll be the first: bring your driver’s license with you so you don’t have to walk back to your car.

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Luke VNL860

If you arrive on time, you’re usually in and out. However, many loads end up late because brokers book them after the appointment time. They don’t want to pay detention, and as a result they don’t cover the loads properly or on time. On top of that, a lot of shipping and receiving staff on both ends are very rude. When you’re late, they push you aside, which this is “common sense,” especially when you have a full load. In my case, I only had one pallet, it took them almost five hours just to get me a door. Once I finally had a door, they loaded me in less than five minutes. To make it worse, the guy left for the day and never even called me to get the paperwork. I understand they probably deal with a lot of rude truck drivers, but I am not one of them. If someone cannot handle attitude issues professionally, they should reconsider the position or changing the job instead of taking it out on others.

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Michael Smith

The first time here, for a pick up, had to drive down to door 32. There are stairs leading to check-in. Tight backing, especially if you get doors 36 or higher on the far end of the building. Even the other doors, if there are other trucks, it's tight. There's a wood fence and a concrete curb full of scrap marks. Just back slow and do multiple pull ups, it'll be OK. Checked in at appointment time got a door right away. The doors are spaced well. The hardest part of the whole thing is getting here. My GPS kept taking me down the wrong road then through a no truck route. I used Google maps and just didn't go down the no truck roads. As far as the shipper, they are fast to load, and everyone is professional. There will be a lot of trucks here, and it's a really tight area. Thanks, Lyons, for making it easy once I could get here.