Lithia Body & Paint of Des Moines IA 50322

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Chelsie Lyons

Body shop had my car for almost two months. Never called me to tell me my car was finished. When I picked it up… car wasn’t washed. Car was dead and I had to jump it. Plus there was NEW Damage done while in their care. They didn’t tell me about it or fix it. When I brought it to their attention he said they’d have to call me later.

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J D

Definitely would recommend. Chad and his team went above and beyond and exceeded my expectations. The car looks like nothing ever happened

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Dennis Kajtazovic

I took my car in June 14th and just now got it back july 11th. They told me it would take two weeks but actually took 4. I never got updates, I called and asked when it will be ready and they would say this Friday, and then when Friday comes it isn’t done. Again, they said Wednesday Thursday it would be done and it wasn’t. We never got a single phone call that there was a delay in the time it would be done. That’s not even the worst part, I just got it back today and about 2 miles later, I get a tire pressure sensor turned on. I park the car and find a NAIL in it. Before I dropped the car off I had 35 psi and brand new tires. After, I had 29 psi in the tire with the nail. Just completely shocked at how a body shop can do this. Disappointed, dissatisfied all of the above negatives. Very unprofessional of them to take 2 weeks more then expected without a call notifying me. Good luck if you bring your car here. Thanks..