O'Reilly Auto Parts KS 67735

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Audrey

Customer service was EXCELLENT!!! treated with respect and was warmly welcomed! Highly highly recommended!!!

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ROAD WARRIOR

We were in route to Denver from central Illinois and we had the alternator go out just before the Colorado state line. Roadside assistance left us in the dark for seven hours we finally got a local tow company. Back to the motel in Goodland and we were held hostage by a one-horse town repair shop likely to cost $700-$1000 for repairs. I had the tow company drop the car off at Oriellys and our luck changed immediately. Our daughter was giving birth, a new grandson and time was of the essence. The manager or assistant manager David came to the rescue and within 40 minutes we had a temporary solution that would put us in Denver asap. The term ‘Customer Service’ doesn’t even come close to the first rate consideration, kindness and effort put into the level of importance and expediency required this day and time. Our heartfelt gratitude and thanks could not be any greater than when we drove into the hospital and shared the birth with family. David you and your father are remarkable people who exemplify the Golden Rule. People like you make the world a better place. Outstanding service at this business.

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Allen Dover

David and Lidia are the assistant Managers..are amazing people, their knowledge, and letting us borrow half the tools in the store helped us getting my old Ford truck back on the road from Colorado to missouri! Thank you!!