IAA Kansas City KS 66111

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Georgia Apexx

The office employees are very rude and don’t try to help people. They constantly act superior and are full of ego. If they don’t like working here or aren’t happy, I think they can just leave. No one should have to deal with them this much. The people helping with loading cars are fine, though.

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Ja anw

Rude as hell, no good customer service. loading process or documentation processing will be as difficult as possible as u can imagine. Copart is much nicer

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Cole mccollom

I am just putting this out there.So people don't get screwed over like I do.I am a dealer.I've been messing with this company for a very, very long time.Since they got these new managers up there, they are horrible.I don't know how they can get away a selling a car and not having the proper paperwork.They sell in cars that have liens on the titles and you know anything that has a lien on a title.You can't get it legal, then they don't even want to buy the car back once you get the car. I think the company itself is a pretty good company.But the managers are horrible, especially the kansas branch. Then, on top of it, the loaders when they load your vehicles up, they put holes in your bumpers, or they put a hole in the bottom of your oil pan.Then, once again they still don't make it right.They tell me you buy as is.I didn't buy a car with a hole in the bumper or a hole in the oil pan.Then, they say a car is a running drive.I get it home, it doesn't even drive.That's why they stopped the live auctions.If they ran a live auction, then half them cars wouldn't even drive through.Then, it wouldn't be considered as a run.And drive, that's how they get over on people.I'm just saying if anybody messes with this company just be prepared for the worst.