J&K Automotive and Accessories, LLC KY 40484

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J.L. Rouse

Edit#4- Dude answered after days of calling and offered to buy a wrecked car off copart to get parts off of. Will see how that plays out. Edit #3- Owner Jeremy said "He is a man of his word in a text message and would take care of it"... but he wont call or even talk to us. Someone went up there to talk to him and he said oh yeah ill take care of yall blah blah blah. Dude just bold faced lied and won't return calls anymore. Will have to get a lawyer and sue them I guess. Also filing a police report about it. Hopefully something will stick and get this resolved. Edit#2- upon further inspection advised by the shop, we found the car has actually been caught ON FIRE!!! Fire extinguisher dust everywhere, melted wires, looms, harness, anchors, etc. This is a disaster! Edit: Then I guess the worker forgot the car failed to start initially in their parking lot and also forgot asking if evweything was ok due to that. My MIL said the blend door clicked when she picked it up, clearly it was also leaking gas when she picked it up as it leaked down the fuel in the line. As we're the rest of the things i mentioned true. Im just reporting what happened regardless of their comment. This place replaced my mother in laws oil filter cooler, hvac blend door actuator, and ac compressor on a 2017 Journey. Picked it up yesterday. They busted the hard fuel line putting the intake on ir off, it bleeds off all the fuel when its shut off. It wouldn't start in the parking lot and the lady there asked if everything was ok. On attempt 2 it started. She didnt know better. I looked at it and clearly busted amd SPRAYING gas out of it. Lucky they aren't replacing her whole car and it didnt catch on fire. They also put on a dirty (presumably used oil filter housing on it as the aluminum is corroded and oily) if its new id like to see the invoice where they boyght it AFTER her car was taken there, the blend door actuator is still broken. Seemingly just didnt do that repair as it still clicks. Do they not check their work after its done. Ray Charles could have told them the actuator was not working. They broke the intake in a mounting point presumably over tightening it. And charged her $750 when her maxcare deductible was only $250. What a joke of a repair shop. Will call Monday and see if they attempt to lick this calf over. Will update review if needed.

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Dillon Matthews

If you ever think Jeremy and the gang can't get you out of a tight spot, you better call and apologize! They got me out QUICK and took great care of my truck preventing any damage! Unbelievably reasonable pricing too!

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Mike Evans

My 93 ford ranger was running rough and didn’t want to start. I was in Hustonville and it wouldn’t start so I went To J and K. Asked them if they could tow my truck in and fix whatever it is and call me when it’s ready. The guy said yes that’s no problem at all. That was February the 17th 2025. I don’t get a phone call or nothing for a month so I called them on March 18 2025 I was told the truck had jumped out of time. I said ok I need it fixed. I was told it be around $550. But if I want it dun right I need to let them take and redo the head. I told them if it’s over another $100 then no I can’t afford it. At this point I’m having to turn down work because my truck has been in the shop for over a month. I call them once a week for the next month to ask if my truck is ready. I called on the 10th and was told it’s ready and they had to replace a crankshaft position sensor and it made the bill $877. I would have thought after I told them I couldn’t afford a repair they recommended. I should have at least got a phone call saying something about the extra $300 on the bill. So I was in the office paying them and the guy tells me that I need to tune it up because it’s running rough and don’t want to start. I’m disappointed in the lack of communication I feel like I should have been informed about them being 2 months behind. Two months $877 later I got my back still messed up . SMH