Elite AutoWorx KY 41139

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Shawn Bays

If you value your vehicle do not take it to this place. Took my Ford F150 for a timing job, had my vehicle for over a month, truck ran perfect when I took it to him, had to take it back within 20 minutes after he said it was fixed. Never got it right. Had to take it to a Ford garage who diagnosed it and said timing change was put in wrong. Jason will not return phone calls when he promised he would and would talk a good talk when I would finally get a hold of him. Full of excuses and empty promises. Beware - he talks a good talk. Would not trust this guy to change my oil - never again. This is not a fake a review. I have receipt to prove I was a customer- Paid $2,400 CASH for a job done wrong, to turn around and pay Ford to fix his mistakes. Wish I would have read his reviews first.

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eddie ellis

I had an exceptional experience at elite Autoworx that exceeded all my expectations. From the moment I arrived, Jayand his team showcased their professionalism and commitment to outstanding customer service. Their warm and welcoming demeanor made me feel valued as a customer. My Toyota was swiftly repaired, allowing me to get back on the road in no time. I couldn’t be more pleased with the quality of work and attention to detail they provided. Without a doubt, I will wholeheartedly recommend elite autoworx to friends and family seeking reliable automotive care.

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Herbert Greenham

On the 9th of September I brought my F150 in for a transmission filter and fluid change price seemed right. I was there for 4 1/2 hours for a less than 2 hour job. When I got home I checked his work and saw it was leaking. Immediately I contacted he told me to bring it back at 9:30 am on the 10th. This time before he put my truck up he removed my radio antenna. He informs me that the heat shield was holding residual fluid. He even showed it was dry of course it wasn’t running. I leave halfway home I realize that my radio isn’t picking up any stations. Again I call and he says bring back at 9:30 am. I bring it back he installs the antenna and ask me if it is leaking. At that time I had only driven back and forth to the shop and it wasn’t leaking as far as I could tell. He was aware I was head in back to Florida in a couple of weeks. I got 30 miles from home when my dash showed a wrench and my transmission temperature maxed. I pull over get under my truck at 3 am and it is covered in transmission fluid. I called him on the 29th of September and explained what happened. He asked how I want to take care of this. I said give me the 539.10 minus the filter you installed ($32). At that time I hadn’t even looked at the receipt due to it being sent to my phone. I asked if he had change the gasket which I quote “ I didn’t change it because it looked good and I didn’t charge you for it”. Well my receipt shows he charged for a gasket that was never installed. I have contacted him several times since with no answer or response. I have since done the job myself with zero leaks costing me $128.87 . I have attempted to get the extra money spent to fix his shabby repair with at a cost of $32.00 for the gasket he charged but never installed and the $128.87. For anyone who reads this do not use this garage for anything. That’s my 2 cents!!