Pro Auto Care KY 40299

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Louis Steiner

I wish there was a rating higher than 5 stars because this business certainly deserves it. I stopped by to inquire about an appointment for a repair on my 2024 Lincoln Nautilus and they were able to do it right away. The service writer Will was as nice a guy as you would ever want to meet and really cared about making sure my repair was done right. The shop and waiting room had been updated from the previous owner and was clean and welcoming. Plus the parking lot had been repaved. Mike, the mechanic who worked on my car did a great job on a difficult repair and completed everything to my satisfaction. They also have a quality assurance and safety check of the vehicle before it leaves their shop plus they do little things like vacuuming the interior to insure it's just as clean or cleaner than when the got it. I was very impressed with all the staff I met there. This is a well run quality shop that I'm glad I found. They have a customer for life.

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Shane H

Everyone at pro auto was great! Will was primarily in charge of my repairs and was very communicative every step of the way. He was very honest with what services were recommended versus necessary to get done, and how quickly they could accomplish it all— which was all incredibly fast!! The shuttle service with Don Bailey was great; he was incredibly kind, a safe driver, and made good conversation on the way, too! Absolutely wonderful experience, can’t imagine taking my car anywhere else!

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Natalia Mendoza-Andres

Zach did such great work on my friend’s car after getting stuck in the snow. The service here is honestly incredible. Will is also amazing, super sweet and transparent. Made us feel right at home! These two are genuinely top notch, the service and kindness they provide is unlike anything I’ve experienced. 10/10