Dutch Gap Auto Inc ME 04938

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Dawn LePage

I would not recommend this garage to anyone. We requested OEM parts, they put in aftermarket parts. Our vehicle went back so many times and every time it was not fixable but we were charged.. They did fix a few things but they were unable to fix the catalytic converter or sensors. The vehicle went back many times. Their customer service was terrible, it was not in the beginning but the person you deal with is extremely rude. Rude. They will not give us the money back for the converter we have as we needed to take our vehicle to another garage to get it fixed. We had to pay to have an oem put in a new oem as they used an aftermarket. I've had conversations with them. They will not settle for any sort of reimbursement for the inability to repair nor for the catalytic converter that I have sitting in a box at my house now. If you want quality work done to your vehicles, I do not recommend going here. Yes the garage said for me to bring the converter back and give it to them so they could send it back and collect their money. I know if I do this I will never see the monies owed me. And this guy had the nerve and showed up at our home asking for the part. Pretty ballsy doing this. A good garage would have tried to work this out. We

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Brian Bourgault

Would never take anything to these people. Had a mini van that needed one rear wheel bearing that went bad, when I picked up the van he said he replaced all the rear wheel bearings, which I didn't give him permission to do, a week later the bearing he put in went bad, so I replaced it and checked all the other bearings and none of them were actually changed, but he charged me for them. So I put all new ones in myself. Never had a problem with them again. This was some years ago

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Denise Breiter

My car broke down during an ice storm and Dutch Gap Auto came to the rescue! The tow truck driver was very efficient and friendly. We really appreciated the help when few tow truck drivers were on the road during the storm.