K & R Towing And Auto And Truck Repair ME 04092

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Jonathan Nutt

I try not to leave bad reviews, but I think others need to be warned about this company. My car was towed from my home in Portland because I was parked on the street overnight and I wasn't aware of the street sweeper schedule. I understand that was a fault on my end but I just moved in a few days earlier and only have street parking, and honestly didn't think to pay attention to the street sweeping schedule. I also had no outstanding parking tickets, so my car should not have been booted or towed. This was at a time when the city began cracking down on street parking after things relaxed a bit during the pandemic. Needless to say it was a shock to walk outside the following morning to find that my car was missing. I went to Westbrook to pick up my car only to find it severely damaged. I tried driving out of the lot and found my alignment was so far off that I had to turn my steering wheel about 90-degrees to the left to get my car to drive in a straight line. My traction control and Vehicle Stability Control lights were also flashing (they normally only come on if my car slides a little in snow). I called the tow company and asked to speak with the owner. The dispatcher, Tony, told me everyone was asleep (this was around 2 PM on a Tuesday). I insisted I wanted to speak with someone and he said someone would be out in about a half hour. The man that showed up was very rude and yelled at me. He said I had no way of proving that my car was damaged when towed. He argued with me for a few minutes while lighting a cigarette in my face and when I asked for the contact information for the owner he said he couldn't provide that to me. He then went behind his truck to call someone and when he returned he said "She says you can take her to court if you want to." I had my car brought to Paulin's in Portland and they put it on the lift and found that the tow truck driver tied chains around my tie rods instead of my tow bars. They told me the driver must have pulled the car from the tie rods, thereby bending and destroying them. Luckily it was able to be repaired, but only after costing me more than $1,000. I did file a police report on this company with the City of Portland and will be filing a complaint with the Better Business Bureau. No company should be able to get away with causing damage to personal property, then deny it and not be held responsible.

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Tt Ttt

Reading. All these negative reviews seems like these are just pistol people who didn't get their way Things didnt Go the way they wanted! I'm betting to guess if everybody I had a positive experience with this business flesh out negative but Hey, I don't go to subways page and post review good or bad every time I sandwich. Lol Unless I was super super super super super. Happy to those who are normally the only ones take get posted Honestly t My experience with them was pleasant they were nice Honest welcoming sentence the situation Overall , it wasn't a terrible experience even though I had a blown transmission And had to be towed 75 miles I was not over charged with anything. They covered me a way to your deal. Better one than I would have gotten from couple of the other places I called. B and b and yaz towing where the most unpleasant to speak to very rude Inconsiderate overpriced. And I would say in all honesty as busy as this company is, they were very prompt Impressed and the price never change upon arrival unlike the tow company on riverside (Right next to burger king and rt i95 off riverside That place Strongarms customers because they know that they are desperate weak and in need)

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Matthew Gautreau

Only time can tell...today is Sunday. Dropped off on Wednesday... No talk since Thursday... Now I'm on a jet to New Mexico. Hope to hear something tomorrow...