Hanser's Automotive and Transmission Repair MT 59101

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Vlad Martin

I recently bought a truck and since transmission was slipping on 3rd gear, i crawled underneath to check everything and found their sticker on a pan, found them on google, decided to give them a call, ask about warranty and what they did to transmission. All i could find out was that they did rebuild it couple years ago. No date, no list of work, no mileage at the moment of rebuild. Truck has 240,000 miles now. I don’t know how it was driven before, but i don’t think that transmission should last only about 120,000 miles. And since they don’t keep any record about work they done, that tells me something about how they stand after their warranty. Not the best experience and not what i was expecting from that call. ——————— Update to 3 stars. I spoke with the manager, calm and constructive talk we had. They found information about that truck, turned out it drove only around 4k miles, if i remember correctly. They agreed to take a look on it, i just need to take it off and ship it to them, which i can’t do now. Will update again after.

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Michael Bane

Jared was good with communicating with me on everything being done to my truck. He also gave accurate pricing and worked with my warranty company. I have had several of my trucks there for repairs and will continue to take all my mechanical work to them.

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Dan Becker

The service was impeccable, And the staff was unbelievable friendly. We broke down and route to Ohio, And from the towing to the maintenance everything was done very professionally. It took more time than I would have liked but they were very courteous in keeping me posted as to the progress. I could not be Happier with the service and would highly recommend These folks. Again thank you for everything. Respectfully Dan w Becker