Number 1 Auto Salvage TX 79938

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Ulrick Smith

I visited Number 1 Auto Salvage to obtain an intake sprocket for a 2015 Hyundai Sonata. An employee directed me to row 3, where I located a Kia Optima with the compatible engine. I commenced the removal of the necessary part. Two employees subsequently approached my wife and me, informing us of their closing time. They requested a deposit to complete the removal process and sell me the part the following morning. We agreed to return the next day. One employee mentioned that the owner might express concern regarding the partially removed part. My wife and I chose to wait, hoping to discuss a resolution with the owner. Upon the owner's arrival, he expressed dissatisfaction, stating the engine's value at $2,000 and accusing us of causing damage. I explained that the location of the part is readily identifiable to anyone with mechanical expertise. The owner insisted on payment for the entire engine. My wife and I were disheartened to overhear the employees falsely inform the owner that we had entered the premises under the pretense of using the restroom. A respectful dialogue with the owner would have likely facilitated a mutually agreeable solution. Instead, he chose to engage in a contentious argument and accuse us of wrongdoing, despite the potential negligence of his own employee. The owner ultimately demanded our departure, which we obliged. The level of disrespect exhibited by the owner was deemed unacceptable.

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Joey Scott

Very rude I was quoted for two headlights but once I returned back now the same price for the two headlights was for one. I tried to explain as the initial deal was for two headlights I even asked twice before to make sure and he said yes. But I guess after they change their mind and backed out from their original deal making me having to pay double didn't seem very fair I don't recommend this place.

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Leonel Soto

They are very unprofessional will never take my business there