Turney Repair & Towing LLC MT 59725

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Jeremy Kuhn

This review is long overdue! So many great things can be said about Turney Repair and towing. We were stranded, over 300 miles from home, on Thanksgiving morning but definitely not alone. Our wonderful experience with them started with a rough day for us when they answered a 5am call on Thanksgiving. While they were out of town enjoying their own family holiday time together, they went out of their way to help us. They allowed us to use a car when no rentals were available. That same morning their tow truck driver happily and helpfully came, on his day off, to bring a car we could use, and he took ours to their shop. The mechanical problem we were having was due to an underlying issue that was missed by another mechanic, but their mechanic was able to identify it and get it fixed. They also worked with the previous mechanic shop to honor a warranty for work I had just gotten done a week prior. Throughout the whole process, they were very good at communicating and helping us get our vehicle running reliably.

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Kiah

Such a kind lady at the front desk. She even gave me a ride home when she found out I was going to have to walk home. Oil change was done very quickly. I had a couple of questions about some dash messages. She asked a young man to come teach me what it all meant. He was very patient, pleasant, knowledgeable and polite. They got me right in and they charged less than 2 other places I called. I really enjoyed the people there and I will definitely use them again. ?

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Jill Schmidt

Update!! Two weeks ago I received a certified letter from a business in Butte, MT called Turney Repair & Towing. They had been called to tow a trailer that was blocking property. Towing = $225 Storage = $2805 Admin Fee = $125 Total ? $3155 I called my insurance, they had no interest in retrieving it so I called the business and explained that it was stolen and if they could work with me? I said I would gladly pay the towing but was hoping they would take off the storage fee. NOPE, and as a matter of fact that price will go up daily for the storage fees. I called the police department and was really hoping that they would get involved and help. Well the case was closed in March so there was nothing they could do. I called Turney again and explained the situation, she told me obviously I don't understand how business works and that they have to pay insurance on every item in their lot...well I do understand business and if it cost you $2805 to insure my trailer for a month, you're in the wrong business! Before anyone comes at me to say I received insurance, well I did but this trailer was purchased in 2014 for around $3000, we finally replaced the trailer in 2024 for around $8600. This is how much trailers have gone up since our original purchase. At the end of my conversation with this business I told them that it was sad that they couldn't work with me and that they would put it up for auction and probably make at least $4000! This trailer cost them maybe one hour and a little bit of gas. Ripped off twice!! ? @turneyrepair&towing