O'Reilly Auto Parts NH 03110

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Jonatha Kerr

Joe at the front desk of O’Reilly auto parts was the best! He took the time to help mr change both my front lights and it was difficult with my honda pilot! He was knowledgeable and understanding with me. He went above and beyond to help this college mother out as we were heading back to college that day! Love, love his work and truly appreciated his help and expertise! Thank you for the extra time and effort! My front lights work! yay! Employee of the month in my book! All my best-jonatha k.

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shane harvey

Dave the store manager while finally warranting the item while saying on the phone “it would be no issue” gave me a hard time saying the transfer pump is not rated for propane and will damage the seals, it says right on the label to keep caution when using a flammable liquids and gasoline which includes propane. Without actual knowledge of the product, Dave claimed that it could not handle propane, which is not true as it says right on the back to take care with propane and gasoline products. It also has a lifetime warranty stamp, stamped right on the box, and they’ve tried to give me a hard time, swapping it out. Even though in the end, he still did swap it out, I should not have been given such a hard time about swapping out a transfer pump with a lifetime warranty when I used it for its intended purpose. All I wanted to do was change the transmission fluid in my truck without contaminating it with propane and causing damage to my $10,000 transmission and instead Dave had to give me a hard time and make it take longer to get home working on my vehicle over a $12.99 part that would not increase his store sales whatsoever. that is the opposite of what O’Reilly is about and I’m very upset with my visit.

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Jeannine Ouellette

Stopped by to get a tail light bulb and Jack was so helpful. Walked me through the process of changing the bulb and and I don't think I would have been able to get the light housing off my Rav 4 without his help. Very thankful for the assistance and kind attitude.