M&K Truck & Auto Repair - Dexter, NY NY 13634

M

Mark Dutilly

Was visiting from out of town and had an issue with our van due to the cold snap. They were able to get me in quickly and Tommy helped us with our issue and we were on our way. Honest and up front folks and would not hesitate to recommend them to anyone. Thanks for the help

J

Jim Koutrouba

I'm a bit behind on this review. Got my work done in September. Had the Hemi tick in my truck. Got real bad with multiple lifter failure. These guys had it for a couple days and did an outstanding job. Truck runs like new. Very satisfied!!! Highly recommend this shop!!!

A

Ashley Stcroix

DO NOT RECOMMEND my car was fine, brought it for an inspection which they did. then told me i would need break pads and the light on my dash was for them. they fixed my break pads. Less than a week later the light was back on. i called them explained the light was back on that they claimed was on for my break pads. they told me to bring it in. i did so. they let me know what needed to be done. i choose not to go through with them. Mind you I reached out of three different shops after all of which were charging $300 less for the same thing!! I attempted to pick out my car last friday in the morning. a male worker assuming a mechanic came out and stated he could not find my fob. asked my name. asked if i see it anywhere which i did not. He stated it was most likely in another workers tool box. He let me know they would call me when it was found. closed for the weekend. no call monday or tuesday. today i called and the lady was rude from the start. “what your fob wasn’t ever lost you just never picked it up” i started to explain and she cut me off stating it’s been here with your bill that’s due. I asked bill for what. she said “what you think you can just drop your car off for free no sweetie and it doesn’t work like that”. I explained to her that a light had come back on that you guys claimed to have fixed. She then argued. I mentioned the fact that garrett the owner never called me and she said yup i know. he’s not going to. I have never dealt with a more condescending tone or a business like this. To temporarily fix something, when i reach out to explaining the light on the dash that was fixed is back, so sweet to tell me to bring it back in. I go to pick it up, lost fob then to be practically accused of lying and argued that it was never lost. not only did they leave my car unlocked but had lost my fob and refused to reach out to me. the condescending “well what you can’t pay the $91” “don’t think you know how this works” “well you sure about that sweetie”. the most unprofessional business. talk about ripping off customers.