New Country Lexus of Great Neck NY 11021

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Shahbaz Khan

I had an outstanding experience with Jamall at New Country Lexus of Great Neck. Jamall was professional, knowledgeable, and incredibly patient throughout the whole process. He took the time to understand exactly what I was looking for, as it was a customized order according to our preference. He answered all of my questions honestly, and made sure I felt comfortable every step of the way. There was never any pressure or being rushed out, just excellent prompt service and attention to all the help needed. He truly made the car buying experience smooth, enjoyable and kept us updated always. I would highly recommend Jamall to anyone looking to purchase a vehicle at New Country Lexus of Great Neck! Thank you Jamall :)

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Arun Marumudi

I had a great experience at New Country Lexus of Great Neck. My salesperson, Calvin, was highly knowledgeable, patient, and professional throughout the process. The purchase was very smooth, transparent, and there were no hidden fees. I truly appreciated the straightforward approach and excellent customer service. Highly recommend this dealership if you’re looking for a stress-free Lexus buying experience.

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Kyle Kim

Great Salesman, but Shady and Deceptive Finance Dept (Beware of Dayshon Wade & Michael Abramov) ​I want to start by saying my salesman was professional and helpful. However, the Finance Department at New Country Lexus of Great Neck is absolutely deceptive. ​This is my second lease here, and history repeated itself. During my previous lease, the finance manager, Michael Abramov, forced me to pay an extra $1,000 for added options and made me wait for 3 hours. I was extremely upset then, but I decided to let it go and not leave a bad review ONLY because my salesman was good. ​I thought this time would be different, but I was wrong. The current Finance Manager, Dayshon Wade, tried the same manipulative tactics. My salesman clearly stated $4,200 including taxes and the first month’s payment. Yet, Dayshon initially quoted $4,300. When I called him out, he "discounted" the $100 as if doing me a favor. He then pressured me to pay the first month's payment again via credit card, even though it was already included in the $4,200. I eventually had to get a refund from the salesman after the contract was signed. ​This is a clear attempt at double-charging and fraudulent financial practices. I tried to be a loyal and patient customer, but this dealership continues to trick its clients. I am seriously considering filing a formal complaint with Lexus Corporate regarding these recurring deceptive practices. If you buy a car here, double-check every penny and STAY AWAY from Dayshon Wade and Michael Abramov. ​P.S. The GM clearly cherry-picks positive reviews to reply to and ignores real issues. They boast about being a top-rated Lexus dealer, but they must be talking about being the best at being the worst.